The terms we work under

These terms

These terms govern your use of netwet.net and any services you engage Netwet Prizma Innovations Private Limited to provide. By using the site or accepting a proposal, you agree to them.

Where a signed proposal, statement of work or master services agreement conflicts with these terms, that document prevails for that engagement.

Our services

We provide website development, app development, AI solutions, digital marketing, social media marketing, Google Ads management, CRM development and branding. What is included in your engagement is defined in your proposal, not on this page.

Proposals, fees and payment

We quote fixed fees for scoped projects and monthly fees for retainers. We do not mark up advertising spend.

Late payment and suspension

Overdue invoices may attract interest at 1.5% per month on the outstanding balance. Where an invoice remains unpaid 30 days past due, we may suspend work and withhold delivery of unpaid materials after giving written notice.

We will always tell you before suspending anything. Suspension is a last step, not a lever.

Your responsibilities

Most delays we see are not technical. They come from waiting on inputs. To keep your project on schedule we need the following from you.

Change requests

Scope changes are normal. Silent scope creep is not. Any request outside the agreed scope will be assessed, priced and put to you in writing before work begins on it.

You are free to decline any change. Nothing is added to your invoice without your written approval.

Intellectual property

You own what you pay for. This is not negotiable from our side and we do not hold work hostage.

Confidentiality

Each party will keep the other’s confidential information private and use it only for the engagement. This obligation survives the end of the engagement by three years.

We will sign your NDA on request, or provide ours, before any commercially sensitive detail is discussed.

Warranties and defect period

We warrant that work will be performed with reasonable skill and care, and that deliverables will substantially conform to the agreed specification.

Limitation of liability

Nothing in these terms excludes liability that cannot lawfully be excluded, including for death, personal injury or fraud.

Subject to that, our total liability arising from any engagement is limited to the fees you paid us for that engagement in the 12 months preceding the claim. Neither party is liable for indirect or consequential loss, including loss of profit, revenue, data or anticipated savings.

Third-party services

Our work often depends on platforms we do not control, including hosting providers, Google, Meta and CRM vendors. Their terms, pricing and availability are theirs, not ours, and we are not liable for their acts or outages.

Termination

Either party may end an engagement on 30 days’ written notice. Either may terminate immediately for material breach that remains unremedied 14 days after written notice.

Governing law

These terms are governed by the laws of India. The courts of Gautam Buddh Nagar, Uttar Pradesh have exclusive jurisdiction, save that we may enforce a judgment in any court of competent jurisdiction.

Before litigation, both parties agree to attempt resolution in good faith through a documented discussion between senior representatives.

Changes to these terms

We may update these terms. The date at the top of this page reflects the current version. Changes do not apply retroactively to engagements already underway, which continue under the terms accepted at the time.