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FAQS

Straight answers, before you ask.

Eighteen questions we get most often, grouped by what you are trying to find out. If yours is not here, ask us directly.

SECTION 01

Working with us

Can we start with just one service?

Yes. Most clients start with a single project and add services once they see how we work.

How do you price engagements?

Fixed fee for scoped projects, monthly for retainers. Ad spend is never marked up.

What is the minimum commitment?

None for projects. Retainers run three months minimum, then monthly.

Do you work with our in-house team?

Often. We can lead, or slot in alongside your own designers and developers.

Can we sign an NDA first?

Yes. Send yours over or we will provide ours before any detail is discussed.

Do you work with clients outside India?

Yes — the UK, Hong Kong, Israel, UAE, USA and Australia, with a fixed weekly overlap window.

SECTION 02

Delivery and timelines

How long does a website take?

Four to six weeks for a marketing site. Eight to twelve for larger platforms with integrations.

How long does an app take?

Nine to sixteen weeks depending on scope, with a working build to review every two weeks.

How quickly do marketing results show?

Paid channels move in weeks. SEO and content compound over three to six months.

What happens if scope changes mid-project?

We price the change and you decide. Nothing is added silently to the invoice.

Who is our point of contact?

One named lead per engagement, accountable for delivery and reachable directly.

What does discovery produce?

A written scope, timeline, metrics and a fixed price, before any build begins.

SECTION 03

Ownership and support

Who owns the work you produce?

You do. Code, accounts, creative and content transfer to you, with no lock-in.

Do we get the source files?

Yes — repositories, design source files and documentation on completion.

Do you provide ongoing support?

Yes, on a monthly retainer covering fixes, small features, monitoring and upgrades.

What if we want to take it in house?

That is a supported outcome. Documentation and a handover session are part of every project.

Can you take over work another agency started?

Usually. We audit first and give an honest view on repair versus rebuild.

Is our data secure?

We scope data handling in writing before building, including retention and access.

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