Build, market and automate with one accountable team instead of stitching agencies together.
Talk to our team about the right mix of services for your business.
Book ConsultationShip, Not Pitch
with Smart Tech
What the numbers across 1500 projects tell us.
Patterns we see repeatedly across engagements — what predicts a project going well, and what predicts it stalling.
What good looks like
Median figures from our own client work. Use them to sanity-check where you are.
Five patterns that repeat
Roughly two thirds of accounts we audit cannot trace a lead to its source. Every budget decision above that is guesswork.
Sites get blamed for weak pipeline when the real gap is follow-up speed. Fixing the CRM usually moves the number faster.
Every automation still running a year later started as one process. The platform-first attempts did not make it.
Accounts that post reliably outperform better-looking accounts that post erratically. It is a production problem.
The tool matters far less than the number of required fields. Lean workflows get updated; thorough ones get ignored.
Where each sector loses the most
Quotation turnaround. Enquiries sit for days while specs move between email and spreadsheets.
Speed to first contact. Portal leads go cold within the hour if nobody calls.
Appointment friction. Every extra step in booking costs a percentage of patients.
Checkout and page speed. Most of the loss happens before the cart, not in it.
Trust signals. Buyers compare three providers and pick the one that explains itself clearly.
Positioning. Undifferentiated firms compete on price by default.
Want to know where you stand against these?
Send us access and we will benchmark your numbers against the medians above, free of charge.
What we shipped, what broke, and what we would do differently. Unsubscribe in one click.
AI-powered digital solutions company helping businesses build, automate and grow in the digital era.
Run a free instant audit